This is how we setup our Cisco Telepresence MX700.


How to setup the Cisco MX700 Telepresence Video conference unit.

  • What is the Cisco MX Telepresence series?
  • Before staring installing the Cisco MX700 what are the things we need to know
  • And finally let me show you how we Install our Cisco MX700 in a Free-standing setup


What is the Cisco MX Telepresence series

Cisco video conferencing system or better call as Cisco Telepresence under the Cisco Collaboration product line. Among its Varieties of Telepresence product line is the Cisco MX series. Unlike the Cisco SX series product lines, the Cisco MX Telepresence series are design and bundled complete with display screen, built-in speakers and stand or mounting kits. Meaning you may setup a new video conference system in bare room as long as there are available power and network connection. Complete details and specifications can be found on MX datasheet at Cisco website

The Cisco MX models may have differ on some specifications such as its bundled display screen size, dual or single screen, if dual-camera (speaker-track)  is included, and if you wanted the MX setup with stand or mounted. Model verities starts from the smaller Cisco MX200 to the bigger Mx800 models series.

Due to the weight of the components, setting up the MX would need to have at least two adults to assist lifting things up. There are smaller version of the MX like the MX200 and MX300 having at least 48 inch display screen and fewer components involve. But in this post I would like to share to you how we setup a bigger MX model, the Cisco MX700.


Cisco Telepresence MX700 Overview setup overview

The Cisco MX700 are setup with two 55 inch screen with loudspeakers, speaker-tracking dual-camera (for voice / facial recognition and auto camera PTZ), Touch 10 panel (touch control panel for navigating MX700 control menu, like dial calls and volume). The setup we did is a free standing MX, meaning we did not mount the MX700 to the wall.

There are three options possible depends on your preference (or your client’s). You may setup the MX as a “wall mounted” where in the two 55 inch screen are secured to the wall with no support touching the floor. Another option is the “Wall-secured floor stand”, similar to the wall mount but with additional Cisco metal frame-like stand that serve as a support touching the floor. This setup still requires the MX700 to be screwed to the wall because the stand can always lean forward and fall if not. Lastly, MX700 can be setup as “free standing”, where in there be no wall mounting involve and the stand provided by Cisco for this setup is good enough to hold the MX700 in place. However for a limited room size it may consume some space at the rear and front side of the MX700 due to its extended footing.

On this post we will explain the steps we did to setup the MX700, however be inform that there is an official Cisco guide for to help you install the MX700, in fact it’s the same document our team use during this process. You may refer to the Cisco website for the MX700 Installation guide. If you order the MX700 inside the boxes, the guide comes with it.

Among the three MX700 setup options describe, we have decided to do a “free-standing” setup I preferred free-standing for reasons like, if the wall is too weak to handle heavy load. In this case I will then discourage mounting a weight of two 55 inch display screen. Unless if the wall be strengthen up which will add cost on both materials and labor, plus it is much easier to setup this way.


Installing the Cisco MX700 in a Free-standing setup

In the Cisco MX700 installation guide you will find that they recommend at least 3 people working to set this up. In our case it was more convenient to have four of us men working, especially on the part of lifting heavy screen and placing them on correct places. Most of tools you will need are already provided in the box upon delivery like the allen-wrench. However to fasten the installation you may want to provide one more for simultaneous work.

Observe the boxes delivered and you will find them with alphabetic Letters labeled on each. When you refer to the Cisco Mx700 installation guide you will understand that the instruction are patterned in sequence and the components installed on each steps are found in the boxes to help you systemize the process. For example, on the “BOX A” you will find the MX frame stand, “BOX B” contains the brackets connecting the stand together.

Cisco MX700 box packaging with Letter label guide for installation sequence



Top center Bracket joining together the MX700 stand
Bottom center Bracket joining together the MX700 stand



The first part of the installation is to setup the stand of the MX700, this includes joining together the left and right side of the stand by the top and bottom bracket. For free-stand setup, an additional stand footing must also be secured on both side of the stand as pictured below




Cisco MX700 stand with footing on both left and right corner for stand stability.


Once the stand are secured, next is to place the two 55 inch on top of the frame once after another. When placing the second screen on top of the stand it is advice to lower first the outer edge of the screen first before lowering the inner edge. Part of this step also includes connecting the power cord between the two screens the rear side and aligning the audio cable on top before placing the speakers and the camera.

Part of the step found on the official Cisco MX700 installation guide where in it illustrate two men lifting the 55 inches display on top of the stand


After placing the two screen on top of the stand, next step is to place the load speakers and the dual-camera speaker track on the top portion of setup


Each individual speaker like this are place on top of MX700


Cisco dual-camera speaker track allows automated camera PTZ (Point-Tilt-Zoom) movement through facial and voice recognition. This is place on top middle section of the Mx700.


The Picture below shows the partially completed setup of our Cisco MX700. Notice that the speaker track and the loudspeakers place on top of the two 55inch screen.

Cisco MX700 partially completed.


On the left side of the Mx700 embedded into the side of the screen Codec Connector Panel, here is where you connect the external cables like external mic and video input interface, network and power.

Cisco MX700 Codec Connector Panel setup.


Finally, once every components and cablings are set in place a thin layer of white cover is provided to cover the frame. The cover is attach by magnet on the metal frame hence no screws are needed. to assure that the material won’t get dirty a pair of glove is also included on the delivery for you to use when handling and attaching the covers in place.

The Cisco MX700 free-standing setup, powered up and ready to be configured


After setting up the MX700 with power and network, next thing to do now is to pair it with its touch 10 panel and network properties. The Cisco touch 10 that comes with the MX700 is so easy to pair and use. Initially, upon power up you will find the series of steps guided through wizard menus. Once Touch10 and the MX700 is paired, you may configured the MX700 system properties which includes settings such as IP, gateway, SIP or H.323 (if any), registration to CUCM (Optional). You should also by now test the speakers, microphones and the camera auto tracking features. Finally find a site where you can arrange a test video call. At this point you have your MX700 up and running.


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